When someone purchases a ticket from a venue’s box office -- also called the primary ticket seller -- they have the right to transfer that ticket to a different ticket seeker. Dealers in the secondary marketplace may involve box office promoters, licensed ticket brokers, and firms, and individual people like you. Only Pittsburgh Tickets gets its tickets from a leading ticket marketplace, and restricts search results to only Pittsburgh and surrounding areas so you will easily find the perfect seats in your town.
Since the secondary marketplace uses a price per demand model, you might discover that price points shift as time goes by. It’s not uncommon to see tickets fall below primary prices. You can also see hot tickets for shows that are sold out that may cost more money than the box office cost. The trick to the secondary market is to come back often to find who’s coming to Pittsburgh.
Contingent on the seller and event, you might get your tickets in a few different methods:
Email: A ticket code will be e-mailed to you before the start time, that you may download your barcoded ticket. These e-tickets may need to be downloaded via My Ticket Tracker.
FedEx: The seller will mail the paper stubs through FedEx. Tickets are pledged to arrive before the event starts, and you’ll receive a FedEx tracking id once your package is mailed.
Will Call: Tickets will be waiting at the event’s will call or box office window.
3rd party Pick-up: Tickets will need to be collected at a 3rd party place other than the venue (no more than 30 minutes away from the venue).
Paperless: The ticket seller will connect with you at the event and accompany you to the box office.
Flash: The ticket seller will send you a prepaid credit card that you can use at the venue box office. It will have the initial sale information and generate a viable receipt.
You can pick a different shipping address -- a street address or P.O. boxes -- for most ticket orders placed with Only Pittsburgh Tickets. However, on sales above $750, the ticket seller can decline to ship to a separate address other than the billing address. Additionally, sellers may want a signed authorization from the buyer if they need evidence that the shipping address is valid.
Instant tickets are generally available to download and print after you complete the order. Please account for processing time, which might take up to one business day. You will get a confirmation email explaining how to view your instant tickets.
To ensure you enjoy an amazing experience in Pittsburgh, all tickets come with a 100% Money Back Guarantee if:
- The seller never fulfills your purchase
- The tickets arrive after the event commences
- The tickets were deemed invalid by the venue. (The venue must send verifiable evidence in written letter format.)
- The event was canceled without a rescheduled date. (Shipping fees not included in the refund.)
Tickets from Only Pittsburgh Tickets are usually first-come, first-served. If another customer finishes their order before you, your purchase will close mid-purchase. Unfortunately, you will need to return to that event and attempt to select a different seat.
Sellers often own many groups of tickets and can satisfy parties easier if they don’t add the seat numbers on most listings. However, you'll find general rows and larger sections to pick from. Your seats will be next to each other, unless expressly noted.
Since this is a resale marketplace, the first purchaser's name will be on the ticket rather than yours. Nevertheless, you will still get into the event, as it's the bar code that's vital to enter.
To prevent ticketing scams, almost all tickets are unique units. As such, if your tickets are stolen, lost, or ruined you can contact the seller to see if it is possible to replace lost tickets. However, sales cannot be refunded.
In the case that an event has been totally canceled, you are entitled to a full reimbursement (shipping not reimbursed). If the event gets delayed and set for another time, your tickets will transfer to the new date.